Shipping
Policy
We are committed to delivering your products safely and on time, at no additional cost.
Shipping method
We offer a single shipping method for all our customers:
- Free standard shipping: 10 to 18 business days.
Shipping costs
- Standard Shipping: Free for all orders, regardless of destination.
Processing time
- Orders are processed and shipped within 3-9 business days of payment confirmation.
International Shipping
- We ship worldwide at no additional cost. Delivery times may vary slightly depending on the recipient's location, but are generally between 10 and 18 business days.
Loss or damage during shipping
RMJERSEYS is not responsible for packages lost or damaged during shipping. However, if you experience any issues with your order, our customer service team will be happy to help resolve any issues and work with you to find a suitable solution.
Returns Policy
At RMJERSEYS, we want you to be satisfied with your purchase. If for any reason you are not, we offer a simple returns policy.
Deadline for returns
You have 30 days from the date of receipt of the product to request a return.
Return conditions
- The product must be unused and in its original packaging.
- The receipt or proof of purchase must be included.
Procedure for returns
- Contact us through our contact form indicating your order number and reason for the return.
- We will provide you with instructions on how to return the product.
Shipping costs
- If the product is defective or you received an incorrect item, we will cover the shipping costs.
- For returns for other reasons, the customer is responsible for shipping costs.
Refunds
Once we receive and verify the returned product, we will process the refund to your original payment method within 7-10 business days.
Shipping costs
- If the product is defective or you received an incorrect item, we will cover the shipping costs.
- For returns for other reasons, the customer is responsible for shipping costs.
Refunds
Once we receive and verify the returned product, we will process the refund to your original payment method within 7-10 business days.